Mindful Work and Five to Nine Privacy Policy

Mindful Work Ltd (also trading as Five to Nine) understands that your privacy is important to you and that you care about how your information is used and shared.  We respect and value the privacy of everyone who enquires or purchases our services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

Our business address is Tramshed Tech, Pendyris St, Cardiff CF11 6BH.

We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.

General data protection statement

Any personal information you share with us will be processed in accordance with the UK Data Protection Act 1998. Your data will be used only for the purposes of managing our service to you (providing you with access to our training courses and other learning events).

We will not share your data with any other third party. We will, from time to time, contact you about our service and any changes or additions to your training provision.

Our Websites

We take a proactive approach to your privacy and ensure the necessary steps are taken to protect your privacy throughout your visiting experience.  This website complies with all UK national laws and requirements for user privacy.

All personal data is held securely and in accordance with the Data Protection Act 1998.

Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program.  A small fee will be payable.  If you would like a copy of the information held on you please write to the business address above.

We do appreciate that you are sharing some of your personal data with us.  Do take reasonable precautions with your personal data.  Due to the intrinsic nature of electronic communications, they are not always completely secure and you should use appropriate security tools on your device.  We put appropriate organisational and technical measures in place to look after your personal data and do not wish to keep it for any longer than is necessary.

We use your personal data for the following purposes:

  • to send emails to you
  • to manage your subscription with us
  • to arrange payment (data is held by a third party provider, not by us)

Other than as set out in this policy, we don’t pass on your personal information to third parties save where this is necessary to comply with the law.

Appropriate firewall technology is used within to prevent unauthorised access.  All personal data is backed up daily, and archives are stored off-site in a secure location.

Use of Cookies

Our websites use cookies to improve your experience when visiting the website.  Cookies are small files saved to your device that track, save and store information about the your interactions with and usage of the website.  This allows the website, through its server to provide you with a tailored experience within this website.

If you don’t want cookies to be stored on your device, you should make the necessary changes to your device or the relevant browsers or apps.

This website uses Google Analytics tracking software to monitor you to better understand how you use it.  This software will save a cookie to your device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.  You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].

Contact & Communication

We endeavour to ensure a safe and secure form to email submission process but the nature of electronic communications means this is not completely secure.

We use information you submit:

  • to provide you with further information about the services we offer
  • to assist you in answering any questions or queries you may have submitted
  • to send occasional e-newsletters to you (see below)

.Email Newsletter

We operate an email newsletter, which informs you about mindfulness news and insights, and about services we supply. You can manage your subscription preferences or unsubscribe easily.

Emails sent to you by us may contain tracking.  Your activity is tracked and stored in a database to inform us about your preferences.  Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity, other activity around how you access and view the emails and tracking with the aim of improving your experience and how we present our email newsletter going forward.

This information is used to refine future email campaigns and supply you with more relevant content based around your activity.

External Links

Although this website only looks to include relevant, safe and relevant external links, take care before clicking any external web links. We cannot guarantee or verify the contents of any externally linked website.  We are not responsible for these sites. We are not responsible for external websites where we create a link, or how they use your personal data. 

Social Media Platforms

We participate with social media platforms subject to their privacy policies and terms.

You should use social media platforms wisely and communicate / engage upon them with due care and caution in regard to your own personal data.

We will not request personal data through social media platforms.  If you want to discuss something of a sensitive nature, then please use a more appropriate channel such as a telephone call or email.

Our websites may use social sharing buttons that help share web content directly from web pages to social media platforms.  You should use these buttons with care.  Note that the social media platform may track and save your request to share a web page through your social media platform account.

Shortened Links in Social Media

We share web links on social media pages. Sometimes, these links can be shortened.  These shortened URLs or even the displayed URL can be hacked or otherwise changed against our wishes to divert you to another site.  We are not responsible if you are redirected to the incorrect site. 

Resources & Further Information

Data Protection Act 1998

Privacy and Electronic Communications Regulations 2003