How we communicate with others is perhaps the area where most conflict arises. Bringing mindfulness and kindness into conversations, meetings and emails can have a significant impact in building good teams and good client interactions. It also helps our relationships generally.

Mindful listening and conversations

A lot of time can be spent in meetings. These can be between professionals in-house, with people in other organisations, and with the clients or service users that we work with.

We’ve probably all experienced meetings where we feel that not much was achieved, or where there was tension or even conflict.

The purpose of this guidance is to create the basis for better meetings, ones that are effective and positive. This guidance combines general good working practices with an approach informed by mindfulness.

Please watch this short video that summarises our suggestions for running a good meeting:

Notes, tips and protocols.

Notes: Mindful meetings

Mindful meetings - 9 tips

Mindful meeting protocols

Email can be a medium that leads to misunderstandings. Please read the notes below, which also apply to social media communication.

Mindful emails

Coaching is not only a formal process between two people in a structured programme; its also an approach to communication that can be just as useful in a 3 minute chat over a coffee, and is a core skill for good team interactions.

See the notes attached here: Mindful coaching guide