Please see this short video and notes on mindful listening - a key skill not just in meetings but in all forms of communication.

Notes: Mindful listening

Emotional intelligence is the skill of getting insight, quickly, into what's going on for ourselves and for other people, in terms of feelings and emotions.

We are not logical - most decisions are more influenced by our feelings that pure rationality. So tuning-in to the emotions present in a meeting, or in any form of communication, gives one a critical understanding of how to interact successfully.

This short video explores this principle, and refers to a core mindfulness practice - the body scan - which helps us tune in better to the emotional level.

Notes: Emotional intelligence

Reviewing and clarifying our personal values, is a useful exercise for us generally in work. Are we expressing and acting on our core values? How do our personal values overlap with or jar with organisational values?

This exercise helps us answer these questions and can help re-motivate us when the going gets tough.

Exercise: Values and vision